Terms & Conditions

Customer Support

 

At Urban Story Group, we are committed to providing a safe, reliable, and enjoyable shopping experience. Our customer support team is available to assist with questions about products, orders, shipping, returns, or any other inquiries.

If you need assistance, please contact us through the communication channels available on our website. We strive to respond as quickly as possible and provide the best solution for every customer.

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Privacy & Security

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Your privacy is important to us. Urban Story Group is committed to protecting your personal information and handling your data responsibly.

The information you provide is used only to process orders, improve your shopping experience, and deliver better customer service. All payment transactions are processed through secure payment providers, and we do not store your payment information on our servers.

We are committed to maintaining the confidentiality and security of your personal data in accordance with applicable privacy laws.

 

Wholesale Inquiries

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We welcome inquiries from retailers, distributors, and business partners interested in working with Urban Story Group.

If you are interested in wholesale opportunities or business collaborations, please contact our team with details about your company. We look forward to building long-term partnerships with businesses that share our commitment to quality and customer satisfaction.

 

Payment Methods

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We offer secure and convenient payment options, including:

• Credit Cards

• Debit Cards

• PayPal

• Apple Pay (where available)

• Google Pay (where available)

• Other secure payment methods available at checkout.